A new digital project shows the kind of enquiries that Bournville residents are making to the City Council on a daily basis. The Birmingham Civic Dashboard uses an online interactive map that allows residents to see local issues reported to the council such as housing repairs and anti-social behaviour.
The dashboard was funded through a grant from the National Endowment for Science Technology and the Arts which supported local authorities to team up with local developers to produce open data projects with some of their data. Birmingham-based Mudlark worked with the council’s Digital Birmingham team to produce the website.
Mudlark director Charles Hunter said: “Building the Civic Dashboard with Digital Birmingham has been a fantastic opportunity for Mudlark and our interest in making datasets easily understandable, engaging and relevant.”
The website allows you to search on a constituency or ward basis. The data for the Bournville Ward shows that yesterday saw 68 contacts were made to the Council, of which 57 were by phone and only five were via email or the Council website. This is depsite the Council’s spending £2.8m in revamping their website in 2009. In May this year Deputy Leader of the Council Paul Tilsley, in praising the new website, said: “we know the improvements that we have made to the way citizens can access council services are the right way forward.”
The Dashboard aims to make public the data relating to issues people are reporting to the council. The belief being that when looked at on a map and in real-time the accumulation of data would provide and insight into the issues facing both the citizens of Birmingham and the council itself as it responds to the issues raised.
Each day’s data is also published as a spreadheet. We’ve republished yesterday’s data by way of an example.